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Disaster Planning

Establishing a Loss Control Committee 

A Loss control committee can be formal or informal.  It can become a part of your regular manager meeting or a separate meeting can be created.  The most critical statement a loss control committee makes is that the management of this dealership is concerned about SAFETY!  That simple benefit will have a more positive impact on your dealership than any one policy the committee implements. 

Who is involved?

Department managers and selected front line personnel.

Wide spread involvement is best and provided buy-in at all levels of an organization.

What does the Committee do?

Promotes safety and training and sets an example for all employees

Conducts scheduled dealership self-inspections on all aspects of the dealership operation

Acts as a voice and sounding board for safety issues for employees

Works with employees and management to find solutions to issues

When accidents do occur, gets the employee involved in completing an internal accident report – click here for sample

Makes sure maintenance and safety procedures are up-to-date and being followed (ex:  sprinkler or fire extinguisher checks are completed annually)

Key points for the Committee

Establish one central person to be the “Loss Control Manager” (LCM).  This can be an existing manager or someone else, however, it is important to create a sense of ownership of this responsibility.

The Committee and LCM should be given some true authority regarding identification, review and implementation regarding safety issues.

Open communication must be a cornerstone among committee members and between employees and the committee.  This will ensure buy-in and increase profitability to the Dealer.

Ownership / Management must stand behind this group and its leader if there is to be a true possibility of success.  A statement should be issued and posted for all employees to see regarding the function and authority of this group.

 


Disaster Planning

One roll the Loss Control Committee can assume as well is to develop a disaster plan for the dealership.  As with the loss control committee, certain responsibilities need to be assigned to specific individuals to create a sense of ownership.  It is recommended that the LCM work with a key person to address each aspect of the dealership’s operations.

 Sales

Service

Administration

 

The following are some of the items you may want to consider while creating a disaster plan:

Office data and computer back-up

The need of a new physical location

 A reciprocal deal with a “friendly” dealer in your area to house part of your servicing operation in their store in case of a disaster

 Where and how to mover your inventory out of harms way

What personnel / payroll is deemed essential

How long will it take to get replacement parts and inventory

What preventative measures can be taken to safe guard the dealership in case of severe weather

  Questions?  Click here

 
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